About Us

The position of Receptionist does not require specific formal education; however, formal training through various certificate programs is encouraged. The Receptionist duties include, but are not limited to, receiving telephone and client visit inquiries, to be courteous, polite, concerned and helpful to all clients under all conditions and at all times, to conduct follow-up phone calls to clients to inquire about the health of the treated animal and to book appointments and re-schedule any missed appointments, to process all payments to the hospital in accordance with its billing policies, to ensure the cleanliness and professional presentation of the reception area and manage the efficient flow of clients and animals, to ensure the security of file data and cash payments in the hospital, to promote positive public relations on behalf of the hospital and to ensure that the client is provided with all the information necessary prior to the client leaving the hospital.

The Registered Veterinary Technician must have successfully completed two years of college at an accredited veterinary technology school and have written and passed the registration examinations. The Veterinary Technician must have knowledge of outpatient procedures, anesthetic administration, radiology, laboratory analysis, medication dosing procedures, animal restraint, and sanitation and sterilization processes. The primary function of the Veterinary Technician is to assist the veterinarian in the delivery of veterinary services to patients and their owners.

Working under the direct supervision of the attending veterinarian, the Veterinary Technician is responsible for ensuring that quality veterinary care is provided with maximum efficiency and a high degree of professionalism. As part of their animal care duties Veterinary Technicians are expected to clean kennels and in this hospital the Veterinary Technician is also responsible for the reception duties when a receptionist is not available or is overwhelmed.

The position of Animal Attendant does not require specific formal education; however, formal training through various certificate programs is encouraged. The primary function of the Animal Attendant is to assume full responsibility for the provision of hospital cleanliness and boarding services by thoroughly performing such cleaning duties as laundry, dishes, vacuuming, mopping and washing floors to ensure the hospital is always maintained in an orderly and presentable manner.

Animal Attendants are also responsible for the daily care of our patients by keeping them clean and comfortable, bathing, feeding, walking and reporting any changes in their behaviour as noted by you to the doctor or registered veterinary technician. Animal Attendants are to assist the doctors and technicians by handling and assist in restraining animals in the care of the hospital.

The Co-op job placement is an educational program offered through the local high schools; it gives students the opportunity to work part-time in the employment area of their choice for one semester. Garden City Cat Hospital supports the high school’s co-op program by giving students, interested in a becoming a veterinarian or veterinary technician, an opportunity to gain practical experience.

Students are treated with the same respect and expectations as all of our employees. In return, we expect students to display the same sense of responsibility, professionalism and enthusiasm for this job as their co-workers. Students begin by learning how to perform such cleaning duties as laundry, dishes, vacuuming, mopping and washing floors to ensure the hospital is always maintained in an orderly and presentable manner.

Students that prove an ability to be responsible will also be given the opportunity to become involved in some of the daily patient care duties and assist the Animal Attendant, Registered Veterinary Technician and Veterinarian by handling and assisting in animal restraint. Students will also have the opportunity to observe many of the activities in the hospital that they are not yet trained to participate in, giving them a sense of what their future career may be like. If you are a high school student and wish to participate in the co-op program please contact your high school co-op program co-ordinator. We will expect a resume with a cover letter and an interview with the student before accepting the co-op placement.

Garden City Cat Hospital values our community involvement and recognizes that there are many young people that share the same love of animals that we do. Knowing this, we are pleased to offer volunteer hours at the clinic. Volunteers are treated with the same respect and expectations as all of our employees.

In return, we expect students to display the same sense of responsibility, professionalism and enthusiasm for this job as their co-workers. Volunteers begin by learning how to perform such cleaning duties as laundry, dishes, vacuuming, mopping and washing floors to ensure the hospital is always maintained in an orderly and presentable manner. Volunteers that prove an ability to be responsible will also be given the opportunity to become involve in some of the daily patient care duties and assist the Animal Attendant, Registered Veterinary Technician and Veterinarian by handling and assisting in animal restraint.

Volunteers will also have the opportunity to observe many of the activities in the hospital that they are not yet trained to participate in; giving them a sense of what a future career in this field may be like.

Due to safety concerns, we insist that volunteers be at least 16 years of age. We will make exceptions for younger students who are involved in the “Take Your Kids to Work Day” through their school, provided we have written consent from their parents or guardian. We hope this experience is beneficial for everybody involved.

Being admitted into the profession of veterinary medicine, and possessing an unyielding sense of honour, I solemnly swear to my colleagues and to society, that I will use my scientific knowledge and skills for the protection of animal health and welfare, the relief of animal suffering, the promotion of public health and the advancement of veterinary and medical knowledge.

I will practice my profession conscientiously and with dignity, and in keeping with the principles of veterinary medical ethics.

I will strive, as a lifelong obligation, to continue to improve my professional knowledge and competence and to maintain the highest moral standards for myself and the profession.

We will treat our clients, the public, veterinary colleagues and our staff with courtesy, respect and professionalism. We will uphold and advance the honour and dignity of the profession and its high standards of ethical conduct.

We will engage in lifelong learning to maintain and improve our professional knowledge, skills and judgment so that we can provide the highest quality of medical and surgical care to our patients. We will encourage open and honest communication with our clients enabling them to make informed, educated and responsible decisions regarding the health and well-being of their pets.

By honouring the Veterinarian’s Oath and our mission statement we will work hard to provide the compassionate veterinary care that will enable you and your pet to share as many quality years together as possible.

The College of Veterinarians of Ontario (CVO) regulates the practice of veterinary medicine in Ontario to protect the public interest. The CVO is not a school or university. The CVO licenses veterinarians, inspects and accredits veterinary facilities and investigates complaints against veterinarians.

All facilities where veterinary medicine is practiced in Ontario must meet the accreditation standards established by the CVO. All veterinary facilities are inspected periodically to ensure there is the environment and essential equipment required for patient care. Veterinary facilities are inspected for specific equipment requirements; proper patient records; safe drug storage; a medical reference library; and orderly and sanitary premises. Veterinary facilities that meet or exceed the inspection requirements receive a certificate of Accreditation.

Ontario veterinarians demonstrate a commitment to veterinary health care by meeting the accreditation requirements and supporting the inspection program established by the CVO.